How it worksPricingFAQSign up

Fill last-minute cancellations on Acuity.

When a patient cancels, os8 Density works the open slot automatically so cash-pay provider time turns back into booked revenue.

Built for cash-pay med spas

Works with Acuity

Pay only when os8 fills time

See how it worksSee pricing
12:30

Follow-up

Elena V.

S. Malik, RN

Confirmed
2:30

Laser facial

Avery L.

Tara Kim, NP

Confirmed
4:00

Injectable consult

Leah P.

Nina Carter, PA

Confirmed
Density

Text me when an earlier slot is available

How Density works

When Acuity opens a slot, Density starts working it.

Whether the opening comes from a cancellation, reschedule, or newly added capacity, os8 checks whether the time is worth recovering, chooses the best first patient, sends the offer, and keeps the slot moving until it is filled or no longer recoverable.

Why it is different

Density only wins when your open time gets filled.

os8 is paid only when we help turn an open slot into a booked visit. That keeps Density focused on the outcome you care about: fewer empty provider hours, smarter outreach, and more recovered revenue from the Acuity calendar you already use.

Open time becomes a recovery task

Density turns a calendar change into a concrete slot to work, so staff are not starting from a blank callback list.

Detect

Cancellation

12:00
1:00
2:00
Laser facialCanceled
3:00
Injectable consultLeah P.
4:00

Opening detected

2:00 Laser facialTara Kim, NP

Clinic rules protect the workflow

Consent, quiet hours, cooldowns, active offers, and clinic limits are respected before outreach goes out.

Rules

Clinic guardrails

Opening

2:00

Laser facial

Tara Kim, NP

Maya R.

Laser facial fit

Consent

Check

Elena V.

Prefers mornings

Quiet hours

Check

Leah P.

Recent offer

Cooldown

Check

Offer ready

Maya R. clears clinic rules.

The best-fit patient gets the first offer

Density uses a proprietary mix of slot, timing, patient-fit, and demand signals to decide who should hear about the opening first.

Match

Best first patient

Opening

2:00

Laser facial

Tara Kim, NP

Elena V.

Recent outreach

Candidate

Maya R.

Laser facial fit

Candidate

Avery L.

Provider mismatch

Candidate

Auditable receipt

Checked

0

Passed

-

Contacted

-

Checking candidates

Comparing fit for this opening.

Service match

Provider fit

Urgent opening

No recent outreach

Broader outreach waits its turn

The first offer gets a short window. If the slot is still open, Density advances the recovery sequence.

Sequence

Offers advance in order

Maya R.

First offer

Active

Elena V.

Next in line

Waiting

Avery L.

Still waiting

Waiting

2:00 Laser facial

Offer sent to Maya R.

Holding the slot briefly.

Recovered time is attributed

When os8 helps fill the opening, the recovered time is tracked, reported, and billed only as recovered usage.

Attribute

Count only clean fills

Filled slot

Attributed
2:00

Laser facial

Maya R.

Tara Kim, NP

Review window

Offer token
Service match
Time match
Provider match
Not canceled
Not rescheduled
No no-show flag
Billable

Launch recovery

Go live in three steps.

01

Choose your starting credit pack

Start os8 Density without committing to a monthly software fee.

02

Turn on auto-replenish

Keep ranked outreach running without manual balance checks.

03

Connect Acuity

os8 Density starts detecting open time, ranking urgent openings, and working cancellations before provider hours go idle.

Pricing

You pay for recovered provider time, not software access.

No monthly software fee. No seat fees. os8 charges only when Density helps turn open Acuity time into a booked visit, with spend capped per location.

Pay only when a slot gets rebooked

No monthly software fee

$3,000 monthly spend cap

Lower cost as more booked time gets recovered

As more booked time gets recovered, your rate per 30m unit drops.

0-30 30m units

$25

/ 30m

30-75 30m units

$18

/ 30m

75+ 30m units

$12

/ 30m

Usage is rounded to the nearest 5 minutes.

What a rebooked 50-minute appointment costs

Booked

50 minutes

Usage

1.67 x 30m

Tier 1 charge

$41.75

Tier 2 charge

$30.06

You are billed only when os8 helps fill open time.

Auto-replenish keeps recovery running so canceled appointment time does not sit idle.

Choose your starting credit pack

Choose how much recovery budget to keep on hand so os8 Density can keep filling open time automatically. Signature is the most common starting point.

Essential

10 30m units

$250

Popular

Signature

25 30m units

$625

Premier

50 30m units

$1,250

Sign up

Performance-aligned pricing for recovered Acuity time. Predictable cap. No monthly software fee.

FAQ

Questions clinics ask before they start.

Density is built for cash-pay med spas and aesthetic clinics using Acuity where last-minute openings mean lost provider revenue. If your team has patient demand but still loses time when appointments cancel, this is the problem Density is built to solve.

No. Acuity remains your calendar. Density works on top of Acuity to recover late-open time from cancellations, reschedules, and newly added capacity.

A waitlist stores demand. Density works open time. When a slot appears, Density starts a recovery sequence for that specific opening instead of leaving staff to manually choose who to contact.

Density prioritizes the patient most likely to be a good fit for that specific opening while respecting your clinic rules, communication limits, and active offer windows. We keep the exact ranking model proprietary, but the goal is simple: fill the slot intelligently without turning it into a broad blast.

You do not pay a monthly software fee or seat fee. os8 charges only when Density helps turn open Acuity time into a booked visit, with prepaid credits and a monthly spend cap per location.

Yes. Staff can monitor, pause, and override recovery so automation supports the clinic instead of taking control away from the team.

Next step

Ready to recover more open Acuity time?

Connect Acuity, let Density work late-open slots, and pay only when os8 helps fill provider time.

Sign up

No monthly access fee. Monthly spend capped at $3,000 per location.