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Fill last-minute cancellations on Acuity.

os8 Density helps cash-pay med spas and aesthetic clinics automatically rebook canceled appointments so provider time turns into booked revenue.

Built for cash-pay med spas

Works with Acuity

Pay only when os8 fills time

See how it worksSee pricing

How os8 Density works

Fill cancellations without blasting one waitlist.

Instead of sending every cancellation to one queue, os8 Density ranks each opening, works the best next patient first, and only goes broader if the slot still needs help.

Why it is different

Waitlists notify a queue. os8 Density ranks each slot.

A native waitlist can alert whoever matches. os8 Density ranks each concrete opening, works the best next patient first, and only goes broader if the slot still needs help.

Rank each opening, not one queue

os8 Density treats every last-minute opening as its own decision instead of pushing every cancellation into the same line.

Work the best next patient first

Openings are prioritized by urgency, then matched to the best next eligible patient before broader outreach goes out.

Go broader only if the slot still needs help

Later outreach stays back until the opening is still open and still worth working.

Pay only when time gets rebooked

No monthly software fee. You pay only when os8 helps turn open time into a booked visit.

Launch recovery

Go live in three steps.

01

Choose your starting credit pack

Start os8 Density without committing to a monthly software fee.

02

Turn on auto-replenish

Keep ranked outreach running without manual balance checks.

03

Connect Acuity

os8 Density starts detecting open time, ranking urgent openings, and working cancellations before provider hours go idle.

Pricing

Pay only when a canceled appointment gets rebooked.

os8 Density uses prepaid credits. No monthly software fee. You pay only when os8 helps fill open time on Acuity, with monthly spend capped at $3,000 per location.

Pay only when a slot gets rebooked

No monthly software fee

$3,000 monthly spend cap

Lower cost as more booked time gets recovered

As more booked time gets recovered, your rate per 30m unit drops.

0-30 30m units

$25

/ 30m

30-75 30m units

$18

/ 30m

75+ 30m units

$12

/ 30m

Usage is rounded to the nearest 5 minutes.

What a rebooked 50-minute appointment costs

Booked

50 minutes

Usage

1.67 x 30m

Tier 1 charge

$41.75

Tier 2 charge

$30.06

You are billed only when os8 helps fill open time.

Auto-replenish keeps recovery running so canceled appointment time does not sit idle.

Choose your starting credit pack

Choose how much recovery budget to keep on hand so os8 Density can keep filling open time automatically. Signature is the most common starting point.

Essential

10 30m units

$250

Popular

Signature

25 30m units

$625

Premier

50 30m units

$1,250

Sign up

Low-risk pricing for cancellation recovery. Predictable cap. No monthly software fee.

FAQ

Questions clinics ask before they start.

os8 is built for cash-pay med spas and aesthetic clinics using Acuity that want to recover more canceled appointments, reduce idle provider hours, and avoid front-desk callback-list work.

If your clinic already runs on Acuity, setup is designed to be lightweight: choose a starting credit pack, turn on auto-replenish, connect Acuity, and start recovery. The launch work is much smaller than managing a callback-list process around every cancellation.

For clinics that regularly lose same-day or next-day provider time, yes. Manual callback lists still require staff to decide who to contact first and to keep working the slot as the day changes. os8 Density ranks each opening and works the best next patient first.

os8 Density is built for cash-pay med spa and aesthetic clinic appointments where last-minute openings create lost provider revenue. Fit is strongest when cancellations or reschedules regularly reopen valuable treatment time on Acuity.

os8 bills only when otherwise-lost time turns into a booked visit through os8 attribution. Metering is based on booked minutes, billed in 30m units and rounded to the nearest 5 minutes.

Cost depends on how much time gets rebooked and your current pricing tier. os8 bills booked minutes in 30-minute units, rounds to the nearest 5 minutes, and only charges when os8 helps fill otherwise-open time.

No. os8 uses prepaid credits and charges only on os8-attributed fills. There are no seat fees or monthly access fees on the default pricing path.

You choose your starting credit pack, turn on auto-replenish, connect Acuity, and os8 starts recovering late-open time automatically. Density handles the ranking behind the scenes.

Once connected, Density watches for cancellations, reschedules, and newly opened time across your recovery window, then ranks each opening so more provider hours get booked before they go idle.

Cancellation policies may collect a fee, but they do not decide who should get the reopened slot. Density still works the late-open hour and helps recover booked time that would otherwise stay idle.

A normal waitlist keeps one queue. Density ranks each late-open opening separately, works the best next patient first, and only goes broader if the slot still needs help.

Billing stays prepaid, auto-replenish can be adjusted any time, and monthly usage is capped at $3,000 per location.

Yes. Staff can monitor, pause, and override recovery so automation stays under clinic control.

Next step

Ready to fill more last-minute cancellations?

Start with os8 Density on Acuity and turn more canceled appointments into booked revenue.

Sign up

No monthly access fee. Monthly spend capped at $3,000 per location.