BROKEN INTENT
Recover patients who canceled and never rebooked.
A cancellation creates two leaks: open provider time and a patient who fell off the schedule. Density starts with open Acuity time, then helps recover both by matching canceled-no-future-booking patients to relevant openings.
Why Density
Acuity records the cancellation. Density works the recovery.
Density looks for patients who canceled or no-showed and now have no upcoming appointment, then matches them to eligible open time when service fit, timing, consent, and clinic rules allow.
Recover broken intent
These patients already showed booking intent, but the visit never happened.
Match to real openings
Outreach is tied to actual Acuity availability, not a generic “please rebook” message.
Stop when booked
Density works the opening only while it needs help, then stops once the slot is filled.
WHO IT FITS
Good fit for clinics with frequent cancellations and no booked follow-up.
If patients often cancel or no-show without returning to the calendar, Density can treat that broken intent as a source for relevant open Acuity time.
Ready to recover open time?
Request access, or review filled-time pricing before activation.
Request accessFAQ
Questions clinics ask before they start.
Is this the same as filling the canceled slot?
No. Filling the slot recovers open time. Canceled-no-future-booking recovery also works the patient who fell off the schedule.
Does this include no-shows?
It can, when clinic-approved rules allow no-show recovery and the patient has no future booking.
Will Density contact every canceled patient?
No. Density filters by service fit, timing, provider rules, consent, cooldowns, and suppression rules.
Can staff still follow up manually?
Yes. Density adds slot-driven recovery automation on top of existing staff workflows.
When do I pay?
No monthly software fee. No seat fees. No charge for unfilled outreach. You pay only when Density helps turn open provider time into a booked visit.
NEXT STEP
Ready to recover open Acuity time?
Density maps your calendar, patient sources, and recovery rules, then works each opening until it is booked.